Privacy Policy

Effective Date: 5 August 2025

At Cart Nova, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the terms of this policy.

1. Information We Collect

When you use our website or services, we may collect the following types of personal information:

  • Personal Identification Information
    (e.g., name, email address, phone number, shipping/billing address)
  • Order & Payment Information
    (e.g., purchased items, payment method, transaction ID — note: we do not store credit card information)
  • Technical & Usage Data
    (e.g., IP address, browser type, device type, pages visited, referring URL)

2. How We Use Your Information

  • We use the information we collect for purposes including:
  • Processing and fulfilling your orders
  • Communicating order updates or promotions
  • Providing customer support
  • Improving our website and services
  • Preventing fraud and ensuring security
  • Complying with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your data only with:

  • Service providers (e.g., payment processors, shipping partners)
  • Marketing tools (to send promotional emails or ads, only if you’ve opted in)

Legal authorities if required by law

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

5. Data Security

We take reasonable steps to protect your information using industry-standard security practices. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • File a complaint with a data protection authority

To exercise your rights, email us at cartnova@protonmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📩 Email: cartnova@protonmail.com